TERMS & CONDITIONS

Amendments

Monta LuxeX (GSTIN: 09AITPR2043M1ZK) reserves the right to amend these Terms & Conditions at any time without prior notice. Updates take effect immediately upon publication on this site. We encourage you to review the Terms & Conditions regularly to remain informed of any changes.

Online Account

As a registered customer, you are required to log in using your email ID and a secure password of your choice. You are solely responsible for maintaining the confidentiality of your login credentials. Any order placed through your account will be deemed as placed by you and processed accordingly.

Terms of Operations

Monta LuxeX reserves the right, at its sole discretion, to suspend or cancel services at any time without prior notice. Outstanding orders will either be fulfilled or refunded in full. We also reserve the right to refuse service to anyone without assigning reasons. Monta LuxeX will not be liable for any damages arising from the use of this website.

Warranty & Liability

Monta LuxeX will not be responsible for damages arising from the use of products purchased through our platform. We accept no liability for delays or failures in fulfilling obligations caused by circumstances beyond our reasonable control.

Copyright & Intellectual Property

All content displayed on this website is protected under copyright and intellectual property laws. The site is independently designed, updated, and managed by Monta LuxeX. Unauthorized copying, modification, reproduction, distribution, or commercial exploitation of content will result in legal action under the jurisdiction of Thane Courts.

Damaged Products

Every Monta LuxeX piece undergoes rigorous quality checks before dispatch. However, damages caused during transit are beyond our control. If you receive a damaged product, kindly email us at support@montaluxe.com with images within 48 hours of receipt. We will guide you through the next steps. Requests made after 48 hours cannot be entertained. Based on stock availability, we will replace the item with the same or a similar piece.

Missed Delivery

Our logistics partners attempt delivery up to three times. If the order is not collected, it will be returned to us. We can re-ship the order at your request for an additional ₹250. For Cash-on-Delivery (COD) orders, re-shipping will only be processed after online payment of the product value along with applicable shipping charges.